Service · Enquiry & client email follow-up

Never lose an enquiry, keep in touch with your clients

A forgotten enquiry is a lost client. We set up simple tracking of your enquiries, emails and follow-ups, so you reply on time, stay in touch and convert more opportunities, with no over-engineering.

Simple CRM, emails, follow-ups, contact organisation (Brevo).

Enquiry tracking
New enquiryKitchen quote
Follow-upDay +3 · sent
StatusTo call back
No enquiry forgotten
The situation

The hard part isn't getting enquiries, it's following up on them

A buried email, a quote with no follow-up, an old client you forget: a lot of revenue is lost after the first contact, for lack of organisation. You don't need a big software: just simple tracking and follow-ups at the right time.

Our role: simple, regular and reliable follow-up, so you lose no enquiry and no client.

What this service includes

Stay in touch, without spending your evenings on it

Centralised enquiries

All your enquiries (site, phone, social) gathered in one place, so nothing is forgotten.

Emails & follow-ups

Reply templates, quote follow-ups and timely messages, to convert more contacts into clients.

Organised client list (CRM)

A clear, up-to-date contact book: who's who, where each enquiry stands, what to do next.

Reply on time

Reminders and templates to reply quickly, even when you're busy, without letting things drag.

Newsletters & loyalty

Useful emails now and then to stay present and bring your past clients back.

Measurement & tracking

See where your enquiries come from and which ones convert, to focus your effort where it works.

Our approach

Simple, suited to you, not an over-engineered machine

We start from the way you work and set up simple tools (often Brevo): centralised enquiries, emails and follow-ups. Often linked to the website and included in monthly support to stay smooth over time.

On the technical side: CRM, email marketing, follow-up automation, lead tracking.

FAQ

Frequently asked questions

Is it complicated to use?

No. We choose a simple tool and set it up for you. The goal is to save you time, not waste it.

I already have contacts all over the place, what do we do?

We gather and organise them cleanly, in line with the rules (GDPR).

Are follow-ups automatic?

Partly. We automate what can be (quote follow-up, welcome message) and keep the human where it matters.

What about pricing?

It depends on your needs. Often included in monthly support. We define it after an initial diagnostic.

Let's convert more enquiries into clients

Let's talk about your current follow-up and what we can simplify. The first conversation is free.

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